- Help, Support & FAQs
- Payment processing
- Cancellations and refunds
Where can I see my cancellations and refunds?
If you want to see if a cancellation or a refund as been executed you can find it under your Bookings and Blockchain module.
To find your overview for cancellations and refunds please go here:
Management console > Bookings and blockchain
You will now see all your bookings and cancellations. Also you have the possibility to filter for certain criteria:
Status - Name - Accommodation - Arrival on - Booked on - Booking code
The status of your booking is always highlighted at the beginning in the corresponding color.
Green - confirmed
Red - cancelled
When you click on one of these entries you will get a detailed page about this particular cancellation or refund.